Are you missing your email?


If you recently bought a new computer running Windows 7, you may have noticed that there is not a email program installed on the system by default. This was a choice by Microsoft to not ship one due to the rise in popularity of web-based email clients.

Did you know that Airstream provides you a webmail feature? You can access it via by using your full email address as your login and your normal password from your Internet Service Provider (ISP).

If you'd rather access your email locally on your computer, maintain local backups or have access to other features that only a locally installed email program can provide, we recommend using Windows Live Mail from Microsoft.

You can download this program here. Once the download is finished, double-click the install file and let the program install. This program comes packaged with other programs, such as a movie maker, instant messenger, etc. It is not necessary to also install these other programs to use the mail. So feel free to uncheck the ones you dont want during the installation process.

Once you have installed the program and run it for the first time it will ask you to setup your email account. If it doesnt you can do the following:

  1. Click on the blue menu tab at the top of the screen (located to the left of the "Home" tab.
  2. Click on "Options"
  3. Then on the right side click on "Email Accounts"
  4. Click the "Add" button to start making the account and continue below.

If the program has already started to ask you to setup your account, or you followed the instructions above to get to the new email account setup, continue below:

  1. The first screen will ask for your "Email address". This is your email address you received from your ISP when you signed up for the service.
  2. Then next field will ask for you "Password". This was also provided by your ISP when you signed up and is unique to you. Make sure you fill it out exactly as written, upper-case letters count here.
  3. Place a check-mark in "Remember this password"
  4. Now fill out your "Display Name". This will be the name that shows up when you send mail to someone. You can use your first name, or your full name or the name of your business here.
  5. Place a check-mark in "Make this my default email account"
  6. Place a check-mark in "Manually configure server settings"
  7. Click the "Next" button at the bottom.
  8. On the next screen, select "IMAP" from the "Server Type" drop down selection box.
  9. For the "Server address" enter:
  10. The "Port" number should be filled in as 143, if not, do that now.
  11. Make sure "Requires a secure connection (SSL)" is unchecked.
  12. Make sure the "Authenticate using" selection says "Clear text"
  13. The "Logon user name" box should already be filled out with your username. Your username or logon name is simply the beginning of your email address before the @ sign.
  14. On the right-hand side, "Outgoing Server Address" should be:
  15. The "Port" number for this box should be 465. If not, correct that now and make sure neither option below this is checked.
  16. Click the "Next" button at the bottom of this screen and it should tell you the account has now been added. Click the "Finish" button to complete this process.

If you have any issues with downloading this program or setting it up, feel free to contact Technical Support for further assistance. You can reach us 24 hours a day by clicking here.