Technical Support Site

Welcome To the Macintosh section of the Support Site:

Fetch

• Why does FETCH tell me that my login has failed ?

• Sometimes when trying to log in to a Fetch sight you may receive a message telling you that your log in failed. This may be proceeded by a reason, but normally does not. The basic question then is, "Why did my log in fail?"
• Log in usually fails if the host computer, the computer you are trying to log in to, does not like the information you are sending it.
  1. Check to assure the username is correct. If you are logging in to upload your web page, make sure you are using your Airstream supplied username. Make sure it is spelled correctly and in lowercase letters.
  2. Check to assure the password is correct. If you are logging in to upload your web page, make sure you are using your Airstream supplied password. Make sure it is typed correctly including all proper upper and lowercase letters.
  3. If you are logging into any other Fetch sight, make sure you are using anonymous as your username and your Airstream e-mail address as your password.
  4. If all looks good, and you still cannot log in. Check to assure you are still connected to the Internet, and retype all your log in information before trying again.

The information on this page and pages herein should not be construed as any one solution to your problem. This page, its creators and owners in no way take any responsibility for any problems caused to systems by viewing this page or by changes made to systems by the information contained herein or within links from this site. As with any computer problem always consult your manual and attain information from a certified computer expert before making any alterations to your system or software.

Software downloaded via this website or via links on this website is not necessarily supported by the technical support department. Please always read all documentation that accompanies the download (including the ReadMe file).