Technical Support Site

Welcome To the Macintosh section of the Support Site:

Important Notice for Macintosh Users

• If you have a Macintosh computer that is below System 7.1 and have upgraded to System 7.1 or higher. There is a very good possibility that you may have trouble with your Internet connection. Although Airstream Tech Support has tested the software extensively, Tech Support has seen only limited success on Macintosh Systems that were not BUILT with System 7.1 or higher.
• If you have a Macintosh with System 7.1 through 7.5, you may need to purchase Mac TCP from Apple, or a local software vendor, before you can connect using Config or Free PPP software. Mac TCP or TCP/IP is REQUIRED before being able to make an Internet connection.
• If you have a Macintosh with System 7.5.x and TCP/IP, but still cannot make a stable connection, you may need to contact Apple and obtain the patch/update for your TCP/IP Control Panel. This patch updates TCP/IP from 1.0.6 to version 1.0.8 or 1.1. Information obtained from Apple suggests that a reliable connection to the Internet CANNOT be made with Macintosh TCP/IP version 1.0.6 that may still come on some Macintosh computers below System 7.5.3
• If you need any software mentioned above, you will need to contact a local Macintosh software dealer or Apple Computers. Airstream Tech Support CANNOT supply users with Mac TCP or the patch/update for TCP/IP.

The information on this page and pages herein should not be construed as any one solution to your problem. This page, its creators and owners in no way take any responsibility for any problems caused to systems by viewing this page or by changes made to systems by the information contained herein or within links from this site. As with any computer problem always consult your manual and attain information from a certified computer expert before making any alterations to your system or software.

Software downloaded via this website or via links on this website is not necessarily supported by the technical support department. Please always read all documentation that accompanies the download (including the ReadMe file).