StartTLS is a unique way to make sure that you are sending your password out via an encrypted method without a lot of the hassle of sharing certificates with different servers or making advanced settings changes to your mail program or computer.

Using StartTLS is completely optional and not necessary for normal email functioning. Airstream adheres to industry standard security and takes numerous precautions to make sure your online experience is as safe as it can be. StartTLS can simply enhance your security a step further. It's specifically great for users who travel a lot and use their email at open or public wifi hotspots.

To learn how to enable this feature, simply select the mail program you use from the list below for further details. If you need any further assistance with this feature feel free to contact our technical support center 24 hours a day.


Microsoft Outlook Express & Microsoft Outlook 2000

1. Click on the Tools menu
2. Click on the Accounts menu option.
3. On the dialog box that opens, click on the "Mail" tab.
4. Locate the account you'd like to change and double-click on it.
5. On the Account Properties dialog box, click on the "Servers" tab.
6. Under the "Incoming Mail Server" section, place a check mark in "Log on using Secure Password Authentication"
7. Click "OK" on this screen and "Close" on the screen behind this and close and restart the program.

Microsoft Outlook XP (2002) & Outlook 2003

1. Click on the Tools menu
2. Click on the Email Accounts menu option.
3. On the dialog box that opens, select "View or change existing email accounts and click the "Next" button.
4. Locate the account you'd like to change and double-click on it.
5. On the Account Properties dialog box, place a check mark in "Log on using Secure Password Authentication(SPA)"
6. Click "Next" and "Finish" on the screen behind this and close and restart the program.

Microsoft Outlook 2007

1. Click on the Tools menu
2. Click on the "Account Settings..." menu option.
3. On the dialog box that opens, click on the "E-mail" tab.
4. Locate the account you'd like to change and double-click on it.
5. On the Account Properties dialog box, place a check mark in "Log on using Secure Password Authentication(SPA)"
6. Click "Next" and "Finish" on the screen behind this and close and restart the program.

Microsoft Outlook 2010

1. Click on the "File" tab on the ribbon. Then click on "Info" along the left side.
2. Click on the "Account Settings..." menu option and on "Account Settings" again.
3. On the dialog box that opens, click on the "E-mail" tab.
4. Locate the account you'd like to change and double-click on it.
5. On the Account Properties dialog box, place a check mark in "Require logon using Secure Password Authentication(SPA)"
6. Click "Next" and and allow the process to test itself. Then select "Finish" and close and restart the program.

Mozilla Thunderbird 2.x

1. Click on the Tools menu
2. Click on the "Account Settings..." menu option.
3. On the dialog box that opens, click on "Server Settings" on the left hand side under your email account.
4. Under the "Security Settings" section on the right, select "TLS, if available"
5. Click "OK" and close and restart the program.

Mozilla Thunderbird 3.x

1. Click on the Tools menu
2. Click on the "Account Settings..." menu option.
3. On the dialog box that opens, click on "Server Settings" on the left hand side under your email account.
4. Under the "Security Settings" section on the right, select "TLS, if available" from the drop down option for "Connection security".
5. Click "OK" and close and restart the program.

Apple OSX Mail (10.6)

1. Click on the Mail menu and select the "Preferences" option.
2. Click on the Accounts tab and select the account you'd like edit along the left side.
3. Click on the "Advanced" sub-tab.
4. Select the "Use SSL" option next to the Port box.
5. This will change the Port number. Change the port number back to 110.
6. Make sure the "Authentication" option has "Password" selected.
7. Close and Save this dialog box. And then close and restart the program.